Call Centre Customer Service Agents

Office: 7171, rue Jean Talon Est
Temporary Job
2026-01-04 Description Telemarketing / Montreal / MRa / Start in February / 33-hour workweek (Monday–Wednesday 9:00 a.m. 1-year temporary contract / Hybrid Build the future with us Are you driven by the distribution and administration of individual insurance and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Telemarketing Agent , you will play a key role in promoting insurance products and scheduling appointments with our representatives, directly contributing to client satisfaction and loyalty. What you will accomplish with us As a Telemarketing Agent , you will be at the core of our mission. Promote MRa insurance products to members of professional associations and corporations through targeted phone calls;
Contact members by phone to schedule appointments with our representatives;
Enter client data and code calls in the system.

Holds a high school diploma (DES);
Has at least 6 months of experience in customer service and solicitation (call center experience is an asset);
Has basic computer knowledge.

A work environment where continuous improvement and performance merge with a collective pursuit of excellence;
Competitive compensation including base salary, commissions, bonuses, and contests;
A condensed 4-day workweek (3-day weekends).

Please note that candidates selected for the next stage of the hiring process will be contacted after the holiday season, during the week of January 5, 2026.

Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.

Are you driven by the distribution and administration of individual insurance and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Telemarketing Agent , you will play a key role in promoting insurance products and scheduling appointments with our representatives, directly contributing to client satisfaction and loyalty.

As a Telemarketing Agent , you will be at the core of our mission. Promote MRa insurance products to members of professional associations and corporations through targeted phone calls;
Contact members by phone to schedule appointments with our representatives;
Enter client data and code calls in the system.

Holds a high school diploma (DES);
Has at least 6 months of experience in customer service and solicitation (call center experience is an asset);
Has basic computer knowledge.

A work environment where continuous improvement and performance merge with a collective pursuit of excellence;
Competitive compensation including base salary, commissions, bonuses, and contests;
A condensed 4-day workweek (3-day weekends).

Please note that candidates selected for the next stage of the hiring process will be contacted after the holiday season, during the week of January 5, 2026.

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