Developer Senior
Full-time
Scotiabank Global Site
As an Intake team Pega Developer the incumbent will work closely with the Senior Lead Solutions Architect on the Intake team.
Lead the technical design and implementation of changes to the Canadian Contact Center Platform.
Guide the development of enhancements to the platform across the various development areas including BAU Intake and Special Projects.
Define and enforce best practices including coding standards and guard rail score alignment
Mentor internal Pega developers and Contract teams fostering a culture of innovation accountability and continuous improvement.
Ensure compliance with data governance privacy regulations and responsible AI standards.
Maintain system protocols and documentation to support operational excellence and risk management
5 years of experience in Pega Integration UI and Customer Service.
- Strong understanding of Scotiabanks Customer Experience Center platform is preferred.
- Bachelors degree in computer science computer engineering or related field required.
- Familiarity with data flows REST APIs and real-time orchestration
- Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Upskilling through online courses cross-functional development opportunities and tuition assistance.
Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Dynamic Ecosystem - Free tea & coffee universal washrooms and lots of space for team collaboration.
Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. Senior IC
Vacancy posted more than 2 months ago
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