Front Desk Receptionist-fully Remote
$19.25 per hourFull-time
PHI Hotel Group
Overview
Languages
English
Education
~ Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Contact customers to deliver requested wakeup calls
Provide customer service
Additional information
Personal suitability
Client focus
Excellent written communication
Flexibility
Organized
Team player
Vacancy posted 1 day ago
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