Head of Programme Management

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

Job Title: Enterprise - Program Leadership Director (Vacant Role)

Help build a team to influence, enable, and scale our delivery roles and teams across Slalom to ensure consistent and high-quality delivery.

Lead efforts to bring continuity to our Salesforce engagement management and delivery methodology to all Salesforce practitioners globally.

Engage directly with senior client stakeholders as an Accountable Executive and/or Engagement Lead on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risk, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.

Perform oversight of large-scale, complex software delivery project/program management on client engagements.

Work with local teams to ensure successful adoption of delivery methodology.

Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.

Provide guidance, coaching, mentoring, and day-to-day direction for a team of direct reports on a project(s); handle the performance feedback and annual review processes for direct reports.

Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to perspective clients.

Serve as a People Manager for people within Enterprise Salesforce Program Leadership team and provide meaningful mentoring and advising to members of the capability.

Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business.

Support recruitment, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit.

70% target utilization at the designated enterprise client account.

12+ years of consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects

3+ years of experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds

Experience in all phases of product development, software development, and testing lifecycles

Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies

Experience with recruiting and building out teams; experienced management with a strong history of mentoring others

Familiarity with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio

Demonstrated track record of writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts

Expert in agile software delivery methodologies: Scrum, Kanban, SAFe, XP, and Lean

Passion for building Salesforce and other software solutions with state-of-the-art technology

Expert at project delivery, including all aspects of program management and the SDLC

Hybrid/In office: Holiday parties

Employee community groups

Social clubs & activities

Vacation (20 days prorated based on start date & wellness/sick days)

100 cell phone monthly reimbursement

• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. At Slalom, we leverage artificial intelligence (AI) to enhance the efficiency and scalability of our recruitment process. To learn more about how we leverage AI please read our TA AI Usage policy here.