CONTENT & GRAPHIC DESIGNER H/F

Customer Solutions

Creates, develops, and executes a brand content strategy taking into account the customer journey and intended customer experience. Contributes to the planning, development and management of content and produces content guidelines, assessments, models, plans, architecture and frameworks. Monitors the target audience's needs and ensures content for various digital experiences, social media campaigns, surveys, etc. Applies knowledge digital properties and platforms to recommend, design and optimize content structure.

Defines and develops key brand messages for content.

Ensures that appropriate content is shown to a user in the right place and in the best format.

Creates and communicates a content value proposition.

Establishes content workflow, management and governance.

Creates and disseminates content standards documents, such as style, tone of voice, and accessibility guidelines.

Prioritizes, plans, delivers, and maintains content for multiple channels and audiences.

Carries out user research and usability testing.

Creates content models and gives recommendations for taxonomy and metadata.

Uses analytics tools to monitor content traffic, engagement, leads and conversions after content is published.

Optimizes content in-line with SEO best practices, carries out keyword research.

Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Agile Delivery and Development.

Design Thinking.

Video Production.

Digital Fluency.

Technology Graphic Tools.

Technical Writing/Documentation.

Illustration.

Data Visualization.

Media Content and Graphic Designs.

Writing / Editing.

Data driven decision making.

Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Technical proficiency gained through education and/or business experience.

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.