Process Improvement Manager
$65 per hourTemporary
Our client, a Top 5 Canadian Bank, is looking to hire a Process Consultant (Business Discovery and Optimization) for a 12-month contract (with potential extension or conversion to FTE). Provide in-depth business analysis and process consultation to support Enterprise Digital & AI Enablement in improving operational and business processes.
Develop detailed current and future state process maps to identify improvement opportunities.
Analyze data to extract insights, perform cost-benefit analysis, and support decision-making.
Lead or support moderate-complexity initiatives to enhance or optimize business processes, products, or services.
Participate in enterprise projects, contributing process engineering expertise and continuous improvement recommendations.
Proficiency with Microsoft Visio and Microsoft 365 Suite (Excel, PowerPoint, Teams, etc.).
- Strong ability to quickly grasp high-level business concepts and translate them into detailed process maps.
- Knowledge of approaches, tools, and techniques to identify, anticipate, and resolve organizational or process challenges.
Prior experience within Financial Institutions or Banking operations (call centres, back office, or branch processes).
Vacancy posted more than 2 months ago
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