IT cybersecurity manager

Internal Posting Date: September 25th 2026
The IT Manager is responsible for leading the delivery, support, and continuous improvement of technology services across our Canadian operations. This role oversees day-to-day IT operations, infrastructure, security, vendor management, and user support while serving as the primary technology partner to business stakeholders. Vancouver, BC or Toronto, ON, with periodic travel required to support operations, projects, and business initiatives
Lead the delivery of IT services across all Canadian operations, ensuring reliable, responsive and customer-focused support.
Manage Canadian-based IT team members, contractors, and service providers while fostering a culture of accountability and continuous improvement.
Oversee end-user technology, including hardware, software, mobile services, user provisioning, licensing, and access management.
Ensure effective operation of technology infrastructure by coordinating support for networks, servers, telecommunications, cloud services, and related technologies.
Lead the planning and execution of technology projects, implementations, upgrades and business-driven initiatives.
Support cybersecurity, compliance, and risk management programs by ensuring adherence to governance policies, standards, and best practices.
Monitor technology budgets, assets, and costs while identifying opportunities for efficiency and service improvement.
Collaborate with corporate infrastructure, security, software, automation, and data teams to support innovation, standardization, and business growth across Canadian operations.
Minimum 5 years of progressive experience in IT operations, infrastructure, service delivery, and team leadership.
Strong working knowledge of Microsoft 365, Azure, endpoint management, identity and access management, and cloud technologies.
Experience leading multi-site or geographically distributed support teams in a service-oriented environment.
Strong understanding of cybersecurity principles, risk management, compliance requirements, and IT governance.
Bachelor’s degree in information technology, Computer Science, Business, or a related field; relevant industry certifications (ITIL, Microsoft, CISSP, PMP, etc.) considered an asset.
Opportunities for training and professional development
Competitive salary and benefits package
Recognized as one of Canada's Best Managed Companies and top corporate cultures, featuring robust employee wellness and advancement-from-within philosophies.
Bachelor’s degree in information technology, Computer Science, Business, or a related field

We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Educational Assistance, Special Incentive Plans