Sales & Service Customer Service Representative

We’re looking for a motivated Inside Sales Representative to join our team! In this role, you’ll be responsible for prospecting, generating leads, negotiating, and closing deals for new and used equipment, as well as equipment support services like parts, service, and preventative maintenance agreements.

Prospect and qualify new customers through inbound and outbound calls.
Handle administrative duties, including billing, collecting signed agreements, and coordinating equipment delivery.
Maintain accurate sales records in MS Dynamics CRM.
Collaborate with marketing to update promotional materials and prepare advertisements.
Work with team members to deliver exceptional customer service.
Report detailed sales activity to the Sales Manager.
Visit customers as required and perform other duties as assigned.

Ability to consistently deliver exceptional service to customers and team members.
Proficient in Microsoft Office (Outlook, Word, Excel).
Must have own car, valid driver’s license, and ability to travel across North America.

Training, Education, and Experience:

• 2–3 years of sales experience or in a similar role.
• Post-secondary education in a related discipline preferred.
• High school diploma required.

Build trust – with customers and colleagues.
Be customer-focused – deliver outstanding service that turns customers into raving fans.
Support community – care for our people, community, and planet.
Based in our Surrey office.
Full-time, 40 hours per week (Monday to Friday).

We will manage your data confidentially and will not use it for any other purpose.