Account Manager - Aviation

As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation , our foundation is built on unwavering core values. As a Client Account Manager (CAM), you will help Execaire Aviation perform its contractual obligations and commitments to the best of its abilities by providing exceptional CLIENT service, financial support, and technical support, all of which to ensure optimization of client accounts. The incumbent will be designated its own portfolio of accounts and will be responsible for delivering the Service Excellence performance that Execaire Aviation strives to achieve.

ACCOUNTS & CONTRACTS MANAGEMENT:

Assure proper compliance with contract Terms & Conditions
Work with the Client Account Administrator to ensure the timely and accurate renewal of internal and third-party aircraft contracts and subscription services
Actively use Salesforce.com (CRM database) to ensure accuracy of client customer accounts and aircraft profile data, as well as manage and drive client cases to closure
Provide different types of analyses as required by client and Execaire management
Manage all aircraft heavy maintenance events by coordinating with various departments and client’s senior management team
Handle all other ad hoc requests as they relate to the client and aircraft account
Assist as needed with new aircraft onboarding and aircraft exits
Financial Reporting & Analysis
Prepare and present aircraft annual operating budgets, interim forecasts, and annual reviews
Prepare additional cyclical and ad hoc financial reports and analyses as required by client and Execaire
Review and issue monthly aircraft billing and charter billings, ensuring accuracy, proper alignment with budget, and justification of major discrepancies
University degree in finance, administration, commerce, or related field
Type of Work Experience: Experience in a customer service / account management role, with a proven track record for managing multiple stakeholder relationships
Years of Experience in Industry: 5 years + relevant experience Aviation (asset)
Additional Skills: Ability to work strategically and manage multiple projects simultaneously in a rapidly evolving and dynamic environment
Strong business acumen and ability to review and analyze financial data
Excellent verbal and written communication in English

We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands-on experience, mentorship, or role-specific training, we aim to help you build confidence and expand your skills where it counts. Diversity and Inclusion
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation , we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. Join us in building a team that reflects the vibrant tapestry of aviation.