Customer Service Agent- Delivery

Join an organisation that makes a real difference within the community.

Access Wellbeing Services (AWS) is a separate division of Centrecare Incorporated which delivers Employee Assistance Programs and other wellbeing services to the highest standard. We are a values-based organisation with the purpose to provide services that resolve personal, family and professional challenges that affect employees. We do this with a genuine care for the people we serve and we re-invested all profits into supporting community programs.

Attend to general enquiries and provide assistance, including referring to other branches or agencies.

Work collaboratively as part of a small administrative team.

Cert II or Cert III in Business Administration or equivalent.

Minimum 2 years' experience in a similar client services / reception /medical setting.

Strong knowledge of Microsoft suite, data entry skills and ability to learn internal booking and records systems.

Demonstrated ability to be part of a team, contributing towards culturally responsive, quality service delivery and positive client outcomes.

Current National Police Certificate or willingness to obtain one.

Discounted corporate health cover provided for by Bupa and Medibank Private

• Salary packaging options up to $15,900, increases your take home pay
• Access to training and professional development
• Access to confidential Employee Assistance Program
• 12 weeks paid maternity leave
• Study Leave of five hours per week after two years of service
• Aboriginal staff provided with cultural support through the Cultural Leads.

Click apply and you will be directed to our online job board to view further details on the vacancy description and complete your application.

Children feel Valued, Heard, and Safe: Centrecare is fully committed to the National Principles for Child Safe Organisations, child safe cultures and practices. Centrecare also believes that all children are valuable and worthy of respect. It strongly supports the rights of thechild and is committed to ensuring the safety, wellbeing and protection of all children who are in contact with or receive its services.

We are Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart: We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap.