Field Appliance Technician
LFL Group
Is this job for you
Are you looking to develop a career as a technician TGS is currently hiring for a Field Appliance Technician Apprentice and we will train you.
This position is responsible for being the face of Trans Global Service demonstrating enthusiasm while ensuring the highest level of customer satisfaction!
Responsibilities
Assist senior technicians with in-home appliance repairs
Provide customers with courteous and professional in-home servicing of major appliances ensuring adherence to The Perfect Call
Develop skills in conducting appliance diagnostics and complete repairs
Order parts and ensure inventory supply levels are sufficiently maintained
Manage local parts inventory including assistance with truck stock
Provide information to assist customers in obtaining optimum performance of their products
Complete all service documentation describing repairs in detail and reporting identification of repaired stock
Ensure the proper maintenance of shop tools and vehicles
Adhere to all health and safety security building and departmental procedures
Qualifications
High school diploma or equivalent
Comfort with hand tools and the ability to learn to read schematics
Valid drivers license (must be able to provide a clean driving abstract)
Outstanding Customer Service skills
Excellent written and verbal communication skills
Professional and courteous phone etiquette
Highly developed technical investigative and analytical skills
Punctuality and dependability a must
Must be organized and detail oriented
Appliance Technician certification or willingness to obtain one
Domestic Appliance or Gas Technician 2 Certification would be considered an asset
Why Trans Global
Paid hands on training
Education reimbursement for related courses taken during employment including G3/G and online appliance repair courses
Company paid benefits after 3 months
Retirement plans with company matching contributions after 1 year
Company van and uniforms
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to
Required Experience:
IC
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