Hotel Front Desk Agents
$22 per hourFull-time
Triple J Hotel
Qualifications/Requirements:
- Bachelor’s degree in Business Administration, Office Management, or a related field
- Minimum 1 year of administrative or office experience
- Experience in customer service, office coordination, or receptionist duties (asset)
- Strong organizational and time-management skills
- Excellent verbal and written English; knowledge of an additional language is an asset
- Basic bookkeeping and accounting knowledge (asset)
- Strong interpersonal skills; able to interact effectively with guests, staff, and management
- Proficient in Microsoft Office and hotel management software
- Experience with Social Media and WordPress; website design skills are an asset
- Willingness to assist occasionally in other departments (Front Desk, Housekeeping, Restaurant)
- High attention to detail, reliability, multitasking ability, and a problem-solving approach
Responsibilities:
- Perform basic administrative and office support tasks
- Answer phone calls and handle email correspondence
- Prepare and organize documents, files, reports, and communications
- Manage reservations, confirmations, and cancellations
- Schedule meetings, appointments, and events
- Act as a communication link between hotel departments
- Assist with invoicing, billing, and receipt reconciliation
- Support new staff onboarding and paperwork
- Maintain and update the hotel’s website and social media
- Provide business recommendations and implement improved practices
- Assist in operational areas such as front desk, serving, and housekeeping
Deadline:Applications with cover letter, resume and current references may be submitted via email to [email protected] . Applications will be accepted until position is filled. Only short listed candidates will be contacted.
Vacancy posted 13 hours ago
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