Sales Associate (Retail Store)

We know that professional success depends on personal wellbeing. The ABC Sales Associate provides fast and friendly service by actively seeking out customers to assess their needs and provide assistance. This role maintains the condition of the sales floor, ensuring that it is clean and shoppable. They will also make deliveries and test/install car batteries.

Provide exceptional, friendly customer service in a fast-paced retail environment

Greet every customer with a positive attitude & smile

Engage customers to understand their needs using open-ended questions

Maintain strong product knowledge to confidently assist and advise customers

Promote special offers, and current sales to enhance the customer experience

Drive sales by recommending “good, better, best” options and related add-on items

Meet or exceed individual sales goals and performance expectations

Accurately process transactions and handle cash and card payments via a Point of Sale System

Keep the store clean, well-stocked, and easy to shop

Perform basic battery testing and installation, including automotive batteries

Complete local deliveries using a company vehicle, as needed

Team-oriented environment with individual performance expectations

High school diploma or equivalent preferred

Previous retail or customer service experience (preferred but not required)

Valid driver’s license appropriate to the position, including any required endorsements or commercial licensing, and a satisfactory driving record

Ability to work flexible hours, including evenings, weekends, and holidays

Scope Data:

Primarily retail store setting, however, frequently exposed to dirt, dust, fumes, temperature extremes, dampness and battery acid as is normal to warehouse environment in this business

Stress associated with workplace pressure and the retail environment.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

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