Casual Shelter Worker Casual Shelter Worker

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
The Shelter Support Worker provides a safe and secure environment for guests and visitors. The Incumbent may provide emotional support and crisis intervention and is responsible for the smooth operation of the facilities during their shift.

Awareness & compliance with Chilliwack Policies & Procedures.
Monitors the activities of the clients & maintains availability for personal practical & morale support; may include providing safe storage & recording of personal belongings.
Liaises with referral sources & other external agencies as needed (eg. Welfare police parole urgent situations).
Respond to after office hour requests & process for accommodation if beds are available.
Coordinates client care relating to security issues; May carry out inspection/security checks of property & grounds in accordance with Policies & Procedures.
Ensures ongoing enforcement of policies which may include client discipline. May serve as Receptionist for Shelter.
Light food preparation and serving clients at mealtimes.
Awareness of The Salvation Army Communicable Disease Control Manual.
Cleans shelter rooms washrooms kitchen lounge and common areas
Packing up clients belongings and prepping beds and rooms for new clients.
Monitors the environment and clients/residents to ensure safety and security;
Assure that each client receives the assigned bed with clean linen & personal hygiene products.
Provide telephone access for local calls & message retrieval when requested.
Conducts all required shift change procedures prior to and after shift change.
Makes entries and maintains HFIS database.
Offer the services of the Outreach Worker (by appointment) to assist in locating other community services & accommodation.
Participate in ongoing training as provided & cooperate in the Annual Performance Evaluation.
The performance of the job requires moderate amounts of keyboard & performing security walks. It also requires continuously monitoring of the environment monitoring security cameras & attentiveness when interacting with clients & recording information.
He/she may demonstrate work methods to new employees volunteers &/or students.

Might have to communicate with community members community groups/organizations police and agencies.

MANAGERIAL/Technical Leadership RESPONSIBILITY :

FINANCIAL AND MATERIALS MANAGEMENT:

Angry people Homeless people Verbally abusive people Isolation Work schedule affecting lifestyle
The employee will be required to work various shifts as required.
The employee may be exposed to the risk of minor to moderate injury of illnesses due to:
Universal precautions Immunization for Hepatitis B Current Certification in First Aid/CPR Criminal Police Investigation Check (CPIC) Non-violent Crisis Intervention Training

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner exemplifying Christian standards of conduct.

Completion of High School diploma.
At least one year of experience preferably in social setting required.
Experience with customer service/care is an asset.
Comfortable using Microsoft/computer programs.

Strong service ethic and a friendly disposition with the public.
Ability to follow all MUs organizational policies and procedures.
Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.