Medical Office Assistant - Mental Health Clinic

The Medical Office Assistant works as part of the primary care team and is responsible for supporting clinic flow and providing efficient, safe care to our clients. Responsibilities include rooming clients, taking medical history and vitals, stocking rooms, supporting clinicians with procedures, performing injections and venipuncture under the supervision of nursing, updating and maintaining the client’s electronic medical record, providing basic needs to clients, and preparing samples for pickup and transport to laboratory partners. This position operates within a clinic environment that serves individuals who are precariously housed and/or experiencing homelessness.
100% employer-paid health & dental package, including up to $2,000/benefit year for mental health, $1,500 for massage therapy

• Healthcare of Ontario Pension Plan (HOOPP)
• Paid sick and personal time, plus vacation time starting at 3 weeks
• 2-4 years of experience in a medical clinic or laboratory setting
• Demonstrated knowledge and understanding of veins/anatomy and laboratory tests (specimen requirements, specific requisitions)
• Knowledge of and adherence to Occupational Health & Safety and Infection Prevention and Control principles
• Proficiency in venipuncture an asset

Awareness and understanding of the social determinants of health
Ability to practice from social justice, trauma and violence informed care, and harm reduction frameworks
Experience with Electronic Medical Records (Telus Practice Solutions Suite currently in use)
French and other language skills are considered an asset in supporting the communities we serve
For more than 35 years, we’ve provided health & social services to those who experience barriers to care such as poverty, homelessness, language or culture, and complex and/or chronic health conditions. We are viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development, and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.

The Health Centre is committed to hiring staff that reflect the diversity of the clients and community that we serve. If you require accommodations during any stage of the recruitment process, please let us know. We do not use artificial intelligence (AI) to screen, assess, or select candidates. Every application is reviewed by a real person, and human decision-makers are involved at every stage of our recruitment process.
Applicants are encouraged to learn more about the Health Centre and explore our web presence by visiting us online at or liking us on Facebook – London InterCommunity Health Centre.