Full Time Retail Store Manager
TELUS
Jobs by Category: Retail
Job Function: Retail
Status: Full Time
This isn't just a management job—it's your chance to lead and grow a business.
Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?
As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You'll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You won't just manage a store; you'll help grow a business forward.
Take shared accountability for store performance with commitment and determination
Use data and metrics to identify opportunities and make strategic decisions
Unlock each team member's potential through regular coaching and feedback
Build clear development plans that help your team grow and succeed
Deliver Retail Excellence
Build a customer-first culture where your team consistently delivers exceptional experiences
Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
Competitive compensation, regular bonuses, contests and incentives Comprehensive benefits TELUS pension and share purchase program with a generous company contribution Discounts on products and services A supportive culture which promotes recognition and feedback Opportunities and support for growth and development A chance to play a dynamic role in giving back to your community
Guides and motivates teams through strong communication and relationship building
Data-Driven: Uses metrics to identify opportunities and make informed business decisions
Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
Brings fresh ideas and creative solutions to running your store
Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
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