Field Service Representative (Temporary)

At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Pour faire une vraie différence pour nos clients – et pour sauver plus de vies, nous avons besoin de team players, forward thinkers, et game changers.
In our Service Department we are looking for ...

A Field Service Technician, SWIC

The Field Service Technician for Infection Control (Healthcare and Life Sciences) business unit provides preventative maintenance and repair services at the customer’s establishment. They will follow the manufacturer’s instructions and utilize mechanical, hydraulic, and electronic equipment knowledge. They will also actively promote Getinge’s service and equipment offerings. This position may also be responsible for high-level security facilities.

Providing preventative maintenance and repair service at customer establishments in accordance with established procedures and techniques using proper tools, test equipment and replacement parts.
Assist with installation projects within the Region in collaboration with the Lead Technician
Maintain all service contracts in accordance with service policies and procedures and actively pursue the renewal of existing contracts. This includes identifying potential service contract customers, providing contract quotations and ensuring the timely closing of all new contract proposals.
Comply with all health and safety codes and procedures mandated by Getinge policies, customer requirements and regulatory agencies.
Establish and maintain positive and cooperative working relationships with customers and all Getinge personnel.
Maintain personal competence for meeting job responsibilities by using product information and technical data from Getinge and others.
Participate in training seminars, meetings, and on-the-job training programs. Demonstrate an understanding of and an ability to apply concepts and knowledge obtained from these training and skill development sources.
Document all activities in accordance with Service policies and procedures.
Maintain expenses and required inventory within guidelines and limits established by Getinge and the Regional Service Manager.
Protect company assets and maintain loaner and test equipment, spare parts inventory, and other company equipment and supplies in good condition and working order.
Provide services to customers in accordance with the terms, conditions and responsibilities stated in Getinge’s published warranty and maintenance contract policies.
Satisfactorily complete all training required by Getinge training and certification processes, regulatory bodies, and quality systems.
Providing customers with on-call availability, where applicable.
3-5 years of relevant business experience, including working in a high-volume field service environment.

• Strong troubleshooting and technical skills
• Ability to travel internationally (Passport required)
• Demonstrated ability to achieve service quota.

Salary range for this position is CAD 65,000 - 75,000 plus commission.

#With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Health, Dental, Vision and Travel insurance benefits
Registered Pension Plan with company match
Life Insurance
Short and Long Term Disability Benefits
Parental and Caregiver Leave
Avec la ferme conviction que chaque personne et chaque communauté doit avoir accès aux meilleurs soins possibles, Getinge fournit aux hôpitaux et aux institutions des sciences de la vie des produits et des solutions visant à améliorer les résultats cliniques et à optimiser les flux de travail. L'offre comprend des produits et des solutions pour les soins intensifs, les procédures cardiovasculaires, les salles d'opération, la stérilisation et les sciences de la vie. Assurance santé, soins dentaires, soins de la vue et assurance voyage
Régime de pension agréé avec contrepartie de l'entreprise
Assurance vie
Congé parental et congé pour proches aidants
Getinge se conformera en tout temps à toutes les lois applicables en matière de droits de la personne et autres lorsqu’il examinera tous les candidats qualifiés pour un emploi.