Customer Service Representative - Student

Are you 1-3 years away from graduation and plan to pursue a career in banking? We have a Student Intern role available for the summer in Red Deer, Alberta.
Open the door to the first of many opportunities at RBC and experience the challenges and rewards of working in the financial services industry. If you have the drive to deliver exceptional customer service, you can build a great career with us and gain progressive learning opportunities year over year through our Internship Program.
You will gain foundational skills as a Client Advisor Intern, the face of RBC. You work on the front lines, serving clients, carrying out transactions, solving problems and spotting sales opportunities. Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
Educate & assist clients with using RBC digital capabilities
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
Proven customer service skills
Drive and self-motivation, as well as excellent communication skills and emotional intelligence- Digital literacy across a broad range of devices (i.e., Personal flexibility to work a variety of hours including evenings and weekends
Sales experience in the financial or service industry

This posting is for a 4-month Student Summer 2026 placement with a start date of May 2026 and end-date of August 2026.
In order to be eligible for this 4-month Student position, you must either:
If you are not returning back to school, you must require the work term as a mandatory component to in order to graduate successfully.
Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Excellent career development and the potential to return each summer for progressive opportunities until graduation
A world-class training program in financial services
Leaders who support your development through coaching and managing opportunities
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy
Full time

PERSONAL & COMMERCIAL BANKING

Student/Coop (Fixed Term)
Posted Date:
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com
Applying to this posting allows you to express your interest in this current career opportunity at RBC.