Accounting Technology Support Specialist

This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Make an impact to our client focused teams as an Accounting Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s accounting technologies that enable primarily French speaking team members to work efficiently and effectively.
Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.
Provide technical and escalation support for assigned applications, including working papers, tax software, cloud solutions, enterprise platforms, or internally developed tools
Assist in preparing release notes, training materials, and user‑focused documentation
Contribute ideas to enhance operational workflows, user experience, or support processes
Post‑secondary education in accounting, technology, business systems, IT, or at least 2 years of equivalent professional experience
Written and verbal French and English language skills, due to frequent collaboration with English-speaking teams/clients across Canada and some client deliverables/regulatory reporting obligation are in English
Experience with business applications such as working paper systems, tax applications, CRM/ERP platforms, or enterprise productivity tools
Excellent communication skills with the ability to translate technical issues into language understandable by non‑technical users
Demonstrated customer‑service mindset and ability to build professional relationships
Experience with the following is considered an asset:
Accounting or assurance workflows
Tax preparation software
ITSM platforms and structured support processes

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!
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We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!