Head of Creative Project Management

About the Role
We’re seeking a highly organized and proactive Project Manager to join our team. This is a role where you’ll be responsible for driving project execution, supporting client experience, and keeping internal systems running smoothly.
Top 5 Responsibilities
Manage project notifications and internal communication
Provide support to enhance client experience
Assist with project management processes
Add and track project-related tasks in Basecamp
Collaborate closely with Client Experience and Account Managers
Additional Responsibilities
Communicate directly with clients via email, Slack, phone, and in-person meetings
Work independently to solve problems, knowing when to escalate
Manage projects through Basecamp with precision and accountability
Participate in creative brainstorms and planning sessions
Maintain detailed notes from meetings and on project status
Build systems for project workflows and ensure consistent use
Provide timely updates to team members and clients on project status
Monitor and manage deadlines, timelines, and budgets

• Basecamp & experience - preferred.
• Marketing agency experience - preferred.
• 3+ years of experience in project management/operations - preferred Hours 8:30am-5:00pm CST