Temporary Full-Time Counsellor

Counsellor, Crisis Response Team
Direct Service – (OPSEU)
Full-Time, Contract (End date: This posting is the result of an upcoming vacancy.
When individuals in our community experience an urgent mental health or addictions crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.
The Crisis Centre Staff will also work collaboratively with individuals to assess and identify their needs and link them to appropriate supports in the community.
Depending on the program, supports may be provided in-person, via telephone or virtually; Crisis Services programs support individuals on a walk-in basis at the Mental Health and Addictions Crisis Centre; in the community, via mobile response; via phone, text and web chat, and through intensive, short-term stabilization supports.
Consider revitalizing your career and making a difference in your community by joining our team!
What you'll be making -Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated); overnight shifts, including scheduled weekends
Your pension plan –Immediate eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)
Complete mental health and addiction assessments based on theory of crisis management including rapid response to identify:
the impact of psychiatric symptoms on functioning,
risk factors related to safety of client and others
Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service as needed
Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
Engage emergency services when it is determined that additional intervention is required
Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
Interact and provide support and assessment in a nonjudgmental fashion and provide care that demonstrates sensitivity to individual diversity (e.g. culture, race, age, sexual orientation, gender, beliefs and values).
Provide health teaching and information regarding coping techniques and strategies, e.g. grounding, breathing techniques, self-care, nutrition, sleep hygiene, techniques to enhance overall well-being.
24/7 Reach Out Addiction and Mental Health Crisis Line responsibilities:
Provide crisis intervention services and supports on Reach Out via phone, text and web chat.
Establish a therapeutic relationship with individuals accessing Reach Out, and work with individuals to address their immediate concerns.
Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 5 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.
Degree or diploma in a mental health or addictions related field or a minimum of 3 years of experience in a direct-service role and some post-secondary education in a mental health or addictions related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
Bilingual both official languages, preferred; Training in crisis intervention and crisis resolution, including ASIST
Extensive knowledge of community resources, service & support programs, and barriers participants face in accessing same
Minimum of 3-5 years’ experience working in mental health
Minimum of 2 years’ experience in mental health crisis intervention
Experience working in a community-based setting; preferably with an established network of service & support resources
Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Legal Notifications:
For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
Artificial Intelligence is not currently employed in our recruitment processes