Health Services Manager - Emergency Department/Ambulatory Care

Quinte Health is a progressive and integrated system of four hospitals, community programs and Children’s Treatment Centre (CTC) that works with partners to foster healthier, more connected people and communities. Care is provided through four hospitals – Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital, and Trenton Memorial Hospital – and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, ambulatory care clinics, oncology program, mental health programs, and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery. Quinte Health also provides a variety of community programs through our Children’s Treatment Centre and its community mental health programs. Quinte Health is situated within southeastern Ontario, which provides picturesque waterfronts, safe communities, and a mix of small-town charm and big-city amenities.

Reporting to the Vice President of People and Strategy and working closely with the Chief of Staff, the Director, Medical Affairs will lead the development and implementation of a forward-thinking medical affairs strategy across Quinte Health. With a strong operational foundation already in place, the Director will be responsible for strengthening physician workforce stability, advancing medical leadership development, and ensuring the systems that support credentialed staff are aligned, consistent, and future ready. This portfolio includes key functions such as physician recruitment and retention, credentialing, onboarding, contracts, medical staff planning, and leadership support. Working closely with Chiefs, Medical Directors, program leadership, and external partners, the Director will help modernize physician workforce practices while promoting physician wellness, academic partnerships, and continuous quality improvement.

Key priorities include standardizing medical affairs processes across departments, deepening relationships with academic partners like Queen’s University and the University of Toronto, expanding learning opportunities, and ensuring credentialed staff have the support and structure needed to thrive in a dynamic, multi-site environment. The Director will also support governance, risk, and compliance processes related to physician practice, and play an important role in supporting medical leadership in alignment with organizational goals and health system transformation efforts.

The successful candidate will have at least five years’ progressive experience in health care, ideally in a hospital environment. With demonstrated professionalism and a background in healthcare, you have knowledge of medical staff relations and their standards of practice. Your excellent strategic planning, organizational, and project management skills have been successful in achieving corporate objectives and enhancing the quality and continuum of clinical services. This is an outstanding opportunity to shape the future of medical affairs in a collaborative, multi-site hospital system committed to innovation, integration, and quality care. Quinte Health and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.