Client Services Representative - Administrative Support

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Assurer le soutien administratif de l'équipe de conseiller et technicien 2

Le technicien 1 est un professionnel administratif clé qui soutient une équipe de conseillers et techniciens 2 au niveau de la gestion des réclamations de lésion professionnelle. Il prépare la documentation administrative.

Demande d'assignation temporaire
~ Préparer et acheminer les formulaires d'assignation temporaire au médecin traitant.

Représentation administrative et Contentieux
Préparer et envoyer les comparutions, contestations et désistements à la Direction de la révision administrative (DRA) ou au Tribunal administratif du travail (TAT)
Créer les panoramas correspondants dans le système informatique.
Demande au Bureau d'évaluation médicale (BEM)
~ Détenir un diplôme collégial ou professionnel dans un domaine pertinent;
Excellente organisation et gestion du temps pour répondre aux demandes
Maîtrise de la suite Microsoft Office (Excel et Word particulièrement)
Capacité à communiquer avec aisance en français (écrit et oral)

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.