Head of Technical Product Management

OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. With customers like Duolingo, Sotheby's, Keller Williams, and Hootsuite, we know that the best businesses in the world prioritize a great developer experience in order to beat the competition.

We're a fully-remote team of folks who care deeply about the daily lives of developers, with team members across North America and Europe. OpsLevelers live our company values on a daily basis and when we’re not heads-down on a project or collaborating in real-time over Zoom, we're competing in trivia over lunch or sharing the latest fur baby photo in #pets-to-make-you-live-longer.

Ideally, you have past experience shipping code in some capacity, either as a platform engineer or software developer. You don’t have to be an expert, but you’ve built up your craft in one or more areas around infrastructure, cloud, performance/scalability, CI/CD, observability, security/compliance, dev tooling and/or API design.

In this role, you’ll talk to customers, prioritize their problems, and work with engineers and designers to execute on simple and delightful solutions to those problems.

We’re biasing more towards finding technical individuals who can grow quickly and command the responsibilities of a PM.

Routinely interact with our customers to identify their needs through interviews/feedback, data analysis, research, and attending sales / CS calls. Translate these customer needs into business cases, features, product requirements, and roadmaps.

You will manage multiple parallel projects and iterations alongside design and engineering, and ensure the delivery of feature releases that drive our core business.

While working with our engineering and design teams, you can make tradeoffs between scope and user experience. Work with marketing, sales, and customer success teams to launch new features to our customers and get more value in their hands.

Ideally, you have some background in or around platform engineering or software development. When you encounter a new situation, you are naturally curious, driven to learn, and unafraid to ask for help. You’re comfortable with SQL or data analysis tools

We offer market-leading compensation, including equity, based on the skill set and aptitude of the candidate.

"A working web camera, microphone, and (ideally) a quiet place with minimal background noise.

We are building an inclusive and welcoming workplace where employees feel appreciated, valued and free to be who they are regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Management team.