Part-Time Front Desk Agent

Stepping Stones Crisis Society is seeking a Part-Time Receptionist to join their team!
At Stepping Stones Crisis Society, they are dedicated to supporting individuals and families affected by domestic violence and crisis situations. Based in Cold Lake, Alberta, their mission is to provide a safe and nurturing environment where those in need can find refuge, support, and resources to rebuild their lives. They offer a range of services, including emergency shelter, counseling, education, and advocacy, all aimed at empowering our clients to overcome their challenges and achieve long-term stability and safety.
The Receptionist is the first point of contact for clients, visitors, and stakeholders at Stepping Stones Crisis Society. The Receptionist will perform a variety of administrative tasks to support the organization's operations and ensure the smooth functioning of the office.
This is a part-time position.
Morning, evening, and weekend shifts.
Weekend shifts are required, but scheduled on a rotational basis.
Front Desk Operations:
Answer and direct phone calls, emails, and other inquiries to the appropriate departments or individuals.
Maintain a clean and organized reception area to create a welcoming atmosphere.
Administrative Support:
Maintain and update records, including contact lists, schedules, and office directories.
Provide general administrative support to the Office Manager and other team members as needed.
Monitor and restock office supplies and place orders as required.
Data Entry and Filing:
Input and maintain accurate client and administrative data in the organization's systems.
Organize and maintain physical and digital files in compliance with organizational policies.
Support the Office Manager in generating reports as required.
Office Management:
Ensure the reception area and common spaces are tidy and well-maintained.
Manage the security of the front entrance by monitoring access and issuing visitor passes as necessary, during the shifts you work; High School Diploma or equivalent is required; a diploma in Office Administration or a related field is an asset.
Minimum of 1-2 years of experience in a receptionist or administrative support role, preferably in a nonprofit or social services setting.
Clear Criminal Record Check and Child Intervention Check.
First Aid/CPR certification is an asset.
Familiarity with multi-line phone systems and basic office equipment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with data entry software.
Job Type: Part-time