Showroom Design and Sales Consultant

Job Description The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.
The Trade Sales Consultant’s (TSC) primary duty is outside sales within the assigned territory. Toronto, Pickering, Ajax, Richmond Hill, Vaughan, Bolton, Schomber, and Whitchurch-Stouffville areas. Relocation is not offered for this position. Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
Competitive commission and bonus plan

Achieving individual sales and customer satisfaction goals and objectives.
Networking, lead and referral generation.
Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
Generating sales by acquiring new customers while building loyalty within existing customer relationships.
Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.
Ensuring quotes and orders are accurate following company sales procedure.
Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.
Collaborating with the Operations teams to ensure successful after sale service requirements and installations.
Interacting with Account Receivable department to address any potential billing/payment issues of customer.
Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.
Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.
Able to develop partnerships with other businesses that serve the same customers
Provide superb customer service and generate referrals from one customer to others
Create a sense of trust and reliability with customers
Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Work collaboratively with Pella team members and customers
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
Excellent influencer- can sell something new, shift paradigms, convey the value proposition
Works well without close supervision but always keeps their manager informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree (B. or one to two years related experience and/or training, or equivalent combination of education and experience. Language And Communication Skills
Ability to verbally present information and respond to questions from customers, managers, and the general public.
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
We welcome applications from people with disabilities. As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.Pella is consistently recognized as a great place to work by Newsweek , Forbes and Glassdoor , having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes ' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come.