Information Management Clerk

Our communities of Chemainus Crofton Maple Bay and the South End are home to a multitude of artistic cultural and outdoor recreational activities. The Municipality provides a stable and varied work environment competitive pay and benefits.

The Municipality invites applications from candidates with the proven skills qualifications and abilities for the position of Information Clerk on a full-time basis at the North Cowichan/Duncan RCMP Detachment. Reporting to the Manager RCMP Support Services this position will be responsible for a variety of clerical functions including: public interaction at the front counter answering calls civil fingerprinting police information checks local police checks for record suspensions (pardons) serve subpoenas and other documents receive and record found property document and direct enquiries and complaints from the public provide information and interpret Federal Provincial and Municipal laws create operational files utilizing PRIME receive and process incoming/outgoing mail and courier packages. Provide training as required relating to front desk procedures. Deployment to other duties may be required from time to time. Successful completion of formal relevant training (e.g. Applied Business Technology program at Vancouver Island University) and two years experience in an office environment; or acceptable combination of education training and experience.

• Recent clerical experience or other support in a law-enforcement judicial or legal environment is an asset.
• Must be a Canadian Citizen or Permanent Resident.
• Advanced skills in Microsoft Office applications including Word Excel and Outlook. Experience using PRIME and/or CPIC is an asset.
• Strong knowledge of business English spelling punctuation composition and commonly used RCMP terminology and of office practices and procedures.
• Proof of typing speed or assessment results from the last 24 months must be included with your application. If you require information on where to obtain a typing/keyboarding speed test please contact .
• Possession and maintenance of a valid Class 5 BC Drivers License; Sound working knowledge of the Criminal Code Federal and Provincial statutes Municipal Bylaws and the rules of collecting evidence.
• Working knowledge of RCMP records management systems police reporting and standard police procedures.
• Working knowledge of the structure of the RCMP and its relationship with other Federal and Provincial departments and Municipal administrations.
• Must be able to obtain and maintain Ministry of Public Safety and Solicitor General Special Provincial Constable designation.
• Independence of judgment and capability of working under minimal supervision.
• Ability to tactfully deal with concerns questions or issues both verbally and in writing.
• A medical certificate attesting to suitability for this position may be required.

This is a unionized position (CUPE Local 358) and the collective agreement may be viewed on our website.

The successful candidate must pass security clearance levels as established by the RCMP.