Regional Clinic Operations Manager

VetCare (vet-care.We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. VetCare is a fast-paced, forward-thinking company focused on operating animal hospitals across Canada. We drive success by leveraging our forward-thinking approach to unleash the possibilities in our space that inspire us to go further and expand our national brand. We are a purpose-driven business to create experiences that put our people and patients first - in a nutshell, we strive to create human connections in everything that we do.

We have a unique opportunity for an experienced Regional Operations Manager to oversee and coach our growing Veterinarians and clinical staff in Western Canada (Calgary-based) . We are passionate and committed to nourishing new talents, and this position is critical to enable the performance of our team. Develop and execute regional operational strategies that drive consistent performance, operational excellence, and achievement of business objectives across all clinics.

Provide ongoing leadership and operational oversight to Practice Managers, ensuring effective management of day-to-day operations, staffing optimization, and high-quality client and patient service delivery.

Drive performance against key operational and financial KPIs, implementing corrective action plans where needed to exceed regional targets.

Manage deployment of our people and resources, including budgets, P&L, facilities and inventory;

Lead change initiatives and develop and implement clinic performance improvement plans;

Lead the training and professional development, and recruitment for our veterinary teams and staff;

Develop, maintain and promote adherence to hospital policies and protocols;

Monitor and analyze key performance indicators, financial metrics, and operational data to identify areas for improvement and implement necessary changes to enhance overall performance.

You understand that strong results come from engaged teams, clear direction, and a commitment to doing the right thing every day.

You bring a strategic mindset and a bias for action, with the ability to deliver sustainable operational and financial results across a complex, multi-site environment.

A university degree in a relevant field (management, medicine, or science) preferred

Proven leadership experience managing teams of approximately 10–20 people

Experience in veterinary medicine or a related healthcare field (human medicine, dental, etc.) is considered an asset

A willingness to travel regularly to support clinics within your portfolio

Strong organizational, communication, and relationship-building skills

Leaders interested in transitioning from clinical practice into a leadership and management role are strongly encouraged to apply .

Competitive Salary with great bonus potential

Comprehensive benefits include: medical, dental & life insurance

Flexible Schedule

Vacation & Paid Time Off

The VetCare Community Benefits

A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.

A community-wide social platform

You’ll work alongside experienced professionals on the Operations Team, talented Practice Care Centre team members, enthusiastic leaders on the Medical Team, dynamic Practice Managers, skilled DVMs, passionate RVTs, exceptional veterinary assistants, and eager client care professionals who genuinely support one another. Veterinary medicine can be intense, and we’re committed to helping our team thrive. This is a full-time position, and we’ll partner with you to create a schedule that promotes long-term sustainability and work-life balance.

You’ll have access to ongoing continuing education and development opportunities designed to strengthen your skills, support your career goals, and help you grow with confidence at every stage of your career journey.

Ideally, this person should be based in the Calgary area and open to travel when necessary (to visit clinics within their portfolio)

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