Chargé(e) de gestion rh et planning H/F

BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Recently recognized by the Deloitte Group as one of Canada’s Best Managed Companies – Platinum Standard, and by Waterstone Human Capital as one of Canada’s 10 Most Admired Corporate Cultures , we pride ourselves on distinction.
The HR Manager is responsible for meeting the business' HR needs of organization, in accordance with BEST's culture, mission, and values. Reporting to the Director of People & Culture, the role supports the planning, implementation and evaluation of BEST's human resources programs and initiatives throughout the organization.

Flexible and hybrid work schedules for head office positions
Competitive wages and benefits packages
Opportunities for career advancement, on-the-job training, and upskilling within a quickly growing company

Meet regularly with Operations Team and corporate departments to provide support, guidance, coaching, education and direction with all HR matters, especially employee engagement, recruitment, performance management and labour relations matters.
Maintain knowledge of the current and applicable federal and provincial labour laws, privacy, human rights and safety legislation.
Monitor and advise on labour issues within each union group and assist in the creation or updating of the required internal policies and procedures.
Promote, encourage and help foster a positive and cooperative labour relations environment amongst Union, management and employee groups.
Identify training needs and assist in the development and delivery of in-house training programs to support the organization’s training and development needs for all levels of salaried staff.
Assist with the maintenance and administration of compensation structure, succession planning and other HR programs.
Manage, coach and mentor a team consisting of recruitment specialists, HR generalists and HR Coordinators
Assist with complex investigations related to employee complaints, misconduct, and bullying & harassment and advise on appropriate corrective action to mitigate risk of escalation
Prepare and maintain HR and recruitment metrics and KPIs, while using this data to propose recommendations for continuous improvement.
Review and analyze employee survey and exit interview results to identify and implement development proposal for areas of opportunity
Assist in monitoring and management of BEST’s employee confidence line & other HR related company initiatives
Oversee and manage recruitment to ensure open positions are filled in a timely manner
Previous Labour Relations experience considered an asset;
Intermediate knowledge of MS Office;
Multilingual ability considered an asset.

Bachelors in business administration (major in HR preferred);
Minimum 3 to 5 years previous related work experience;
CPHR considered an asset;
Acceptable security and criminal record check.
BEST is an equal opportunity employer that values diversity, encourages applicants of all backgrounds, and is committed to fostering an accessible environment for all individuals.
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