Part / Full Time Sales Associate

Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customer service and delivering exceptional experiences
Requires constant movement in and around all areas of store
Ability to stand and move for an entire shift
Sales Associate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
Monthly Store Incentives
The Company’s Associate base pay ranges from $17.75 - $19.75 CAD/hour in Vancouver, BC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.
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