Quality Assurance Specialist - Full-time

Job Responsibility:
The key role of the Quality Assurance Technician (Receiving) is to ensure Capsule Factory raw materials, bulk materials, returned products and packaging components comply with internal specifications. This position ensures SOP's for food safety, quality, and warehouse are followed. The main responsibilities are inspection, sample retrieving and approval of raw materials, bulk materials, packaging components and finished goods. Other duties include scale verification, maintenance of retainer samples, maintenance of cleaning forms, documenting vendor complaints, collection of samples for lab testing, and assistance to other Quality Assurance positions.
Qualifications/ Behavioral Requirements:

• Bachelor's degree or college diploma in chemistry, biology or related scientific discipline, or equivalent experience.
• Quality Control Certificate, HACCP or Food Safety Certificate, Regulatory Affairs Certificate or industry experience.
• Knowledge and understanding of GMP.
• Good understanding of data analysis and report preparation with solid knowledge of MS Word, Excel and Outlook.
• Critical Thinker - must be able to tactfully challenge the current procedures for improvement.
• Effective Communicator - effective listener, encourage open communication and sharing of ideas amongst team members.
• Organization - must be able to organize and manage the implementation of multiple worklists
• Ability to handle strict deadlines and work under pressure.
• Effective analytical problem solving and organizational skills.
• Detail-oriented and excellent written and oral communication skills. Meticulous eye for detail and accuracy
• Ability to work with minimal supervision.
• Deliver Results - Reliable, consistent, and self-motivated.
• Excellent interpersonal skills with the ability to work in a team environment.
• Team player with ability to work cross-functionally.
• High level of personal and professional integrity and trustworthiness

Duties and Responsibilities:

• Approval of raw materials, bulks materials, returned products and packaging components according to internal procedures and specification at the receiving stage. Perform checks/tests.
• Perform standard procedures for returned products per SOP for Handling of Returned Products
• Sampling of materials: retainer samples and sample preparation for testing.
• Review of Certificates of Analysis and Conformance, material labels and condition of materials received. Review of warehouse receiving documentation.
• Request missing documentation to the purchasing department.
• Ensure proper allergen/WADA identification of raw materials and bulk materials.
• Ensure proper identification of Organic, Kosher, Halal of raw materials and bulk materials.
• Responsible for Pest Control Internal Inspection.
• Responsible for placing items on hold, issue vendor complaint forms and follow up.
• Adhere to Good Documentation Practices and record keeping.
• Conduct ATP swabs, allergen swabs and water swabs.
• Maintain work area cleaned and organized.
• Work closely with warehouse staff in the areas of sanitation, storage, identification of materials to ensure adherence to quality programs.
• Attend department meeting as well as production meetings when applicable.
• Follow all internal SOPs, proper attire and required PPEs.
• Attest to all his/her decisions by signing and dating all reports.
• Attend training seminars and video training when required.
• Promptly communicate any issues that may affect the product safety and quality

Other duties:

• Back up: In-process QA technician (and other tasks in the Quality Department based on training)
• Assist with duties of other QA when required: including record keeping, internal auditing, SOP writing, non-conformance investigations, training etc.
• Assist with sample preparation and submission to the third-party laboratories when required.
• Perform quality control checks during the production process when required.
• Perform and document cleaning verification with swabs and production room release.
• Verify the accuracy of the dispensing records by performing (random)weight checks and lot number check of the raw materials once dispensed. Verify blending batch records for accuracy.
• Perform Organoleptic / Sensory evaluation of blends (Colour, odour, smell, taste compared to approved controls) as well as scoop verification.

Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Casual dress
Company events
Dental care
Employee assistance program
Extended health care
On-site gym
On-site parking
RRSP match
Flexible Language Requirement:
~ French not required

Schedule:
Day shift
No weekends
Supplemental pay types:
Bonus pay
Overtime pay
Work Location: In person