Gestion de la boutique - Associe(e) aux ventes
The Home Depot Canada
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Description Du Poste
L’associé, Ventes, offre un service à la clientèle efficace et amical en allant au-devant des clients pour évaluer leurs besoins et les conseiller. Il possède des connaissances approfondies sur les produits et les divers rayons et services, il fournit des renseignements sur les caractéristiques des produits et il connaît les produits connexes afin de vendre des projets entiers. Dans son rayon ou service d’affectation, il sait comment accueillir tous les clients, créer un lien avec eux et terminer les interactions par des remerciements. Il peut également offrir un service de base dans les rayons et services voisins. L’associé, Ventes, met l’accent sur le service à la clientèle, et s’engage à définir les besoins des clients et à y répondre.
Principales Responsabilités
Satisfaction de la clientèle
Respecter le modèle Passez à l’ACTion de Home Depot en matière de service à la clientèle (accueillir le client, créer un lien et terminer par des remerciements).
Chercher activement des clients dans l’ensemble du magasin et les accompagner vers la marchandise appropriée, peu importe le rayon ou service.
Poser des questions ouvertes concernant les projets du client afin de déterminer son niveau d’expertise et ses besoins.
Promouvoir les services offerts, comme les Services spéciaux, la Location, le Comptoir Pro et le Service Pro, et savoir comment les recommander.
Stimulation des ventes
Discuter des choix offerts (bon, meilleur, le meilleur) et suggérer des articles ou des services connexes d’autres rayons ou services dont le client pourrait avoir besoin.
Informer le client à propos du projet entier.
Tirer parti de la politique Pouvoir d’agir si cela s’avère nécessaire pour satisfaire le client.
Effectuer l’entretien quotidien des étagères : tous les produits doivent être étiquetés, munis des bons éléments d’affichage et propres.
Perfectionnement des compétences et des connaissances
Maintenir une bonne connaissance de l’ensemble des produits de son rayon ou service et des rayons et services voisins.
Chercher de façon proactive à bien connaître tous les produits et services.
Maintien de la sécurité
Respecter toutes les politiques et procédures, y compris celles relatives à la prévention des pertes.
Compétences
Communication efficace.
Souci de la clientèle.
Aptitudes
Aptitudes pour les relations interpersonnelles.
Supérieur Immédiat Ou Subordonnés
Superviseur.
Exigences Relatives Aux Déplacements
Aucune exigence relative aux déplacements.
Exigences Physiques
Se pencher, se courber, s’étirer et se tourner; soulever, pousser, tirer et déplacer des articles.
Conditions De Travail
Horaire variable pouvant inclure les soirs et les fins de semaine.
L’entrepôt peut être poussiéreux et bruyant.
Les portes sont souvent ouvertes, ce qui peut causer des courants d’air et des changements de température à l’intérieur.
Études
Diplôme d’études secondaires ou l’équivalent.
Expérience Professionnelle
Un ou deux ans d’expérience dans le secteur du commerce de détail ou dans un métier, un atout.
Expérience En Direction
s. o.
Accréditations
s. o.
Autres Exigences
s. o."
The pay range for this position is between $17.55 - $18.55
- ...Responsabilités Assurer des niveaux élevés de satisfaction de la clientèle en étant bien informé sur tous les produits offerts. Réaliser des ventes, offrir une expérience client exceptionnelle et répondre aux attentes opérationnelles. Maintenir des objectifs personnels et de...SuggestedFlexible hoursWeekend workDay shiftAfternoon shift
$17.15 per hour
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$17.45 per hour
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$17 - $21.25 per hour
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- ...fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les...For contractorsSummer workWork at office
$18.5 per hour
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...receiving and return of goods Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards associated with perishable items as per the Store Standards CUSTOMER SERVICE: Clean image to the customers in accordance with uniform...Hourly paySeasonal workLocal areaFlexible hoursNight shift- ...applications for up to five (5) temporary Student Research Assistant positions. RESPONSIBILITIES Assist Dr. Aitazaz Farooque, Professor & Associate Dean, in collecting geo-referenced soil, water, and environmental samples in lab and field environments Support geospatial data...Temporary workRemote work
$17.45 per hour
...none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 80 Buchanan Dr, Charlottetown, PE C1E 2E5, Canada ㅤ Important Note: To support...Hourly pay$17.4 per hour
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