I.T. Field Service Technician- Remote Work

This position is also eligible for a discretionary annual bonus, medical benefits, RRSP matching, and a taxable wellness account. We are seeking an energetic, personable and self-motivated individual to work the front line and provide outstanding service to our customers in the installation and on-going support of our various hardware and software products on drilling and service rigs. This position will require relocation to Fort St. This job requires international travel to the US from time to time.

We provide the training and on-going support required to be successful as well as all necessary tools and equipment including a field service vehicle.

Focus sales efforts by understanding current and potential customer issues and provide solutions through use of Pason equipment

Recommend changes in products for current customers by evaluating needs, issues, and results

Ensure that Pason equipment and all its components function to the satisfaction of the customer

Manage and be held accountable for Pason equipment, inventory, company vehicle, and storage shed

Maintain records on the Pason Operations Database as related to Pason equipment and customers

Sell Pason products and services to current and future Pason customers

Assist Field Service Technicians in your area, as well as travel to other areas when necessary

Report all hardware and software problems appropriately

Track rig movement and activity in assigned area and work with Account Management team to develop a target customer plan

Maintain constant contact with your Field Support Managers, fellow Field Service Technicians and Pason customers via daily e-mail and phone calls

Provide exemplary service to all Pason customers

Any other responsibilities as assigned by your Field Support Manager

A high degree of personal initiative

Frequent exposure to the well site environment including noise, wind, oil-based products, heights and outside elements

Ability to pass random drug & alcohol testing and yearly testing

Frequent exposure to electronic devices including computers, lap tops, and cellular phones

Confirmation of a Class 5 Driver’s License along with providing a satisfactory driving abstract

Eligible to receive a Passport and travel to the US

Completion of a satisfactory pre-employment medical physical examination

Completion of a Drug and Alcohol Screening Test

Completion of a satisfactory Criminal Record Check

Pason is the leading global provider of specialized data management systems for land-based and offshore rigs worldwide. Our rental solutions, which include data acquisition, wellsite reporting, remote communications, and web-based information management, enable collaboration between the rig and the office.

Mechanical Technician, Mechanical Specialist, Carpenter, Electrician, Electrical Technician, Hands-on Mechanic, Field Support, Operator

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