Team Lead for Remote Contact Center
Temps plein
UAP Inc.
As a Team Leader your role will be to respond to customer calls/emails and make decisions to provide an exceptional experience.
It is a regular full-time position located in Laval .
We offer a competitive salary along with a range of attractive benefits and company discounts. Additionally we provide training throughout your career to support and guide your professional development.
Respond to customer calls and/or emails
Manage the schedules of call center agents and assist the call center service manager in employee evaluations
Coordinate the work of the team and manage priorities in submissions and other client files.
#Some experience in the field of industrial parts
Customer service and teamwork oriented
Bilingual French and English spoken and written as you will need to frequently collaborate with internal clients across Canada.
UAP is a diverse community that promotes inclusion and respect. UAP is committed to employment equity and encourages applications from women visible minorities and people with disabilities. Remote Work :
Full-time
L'offre d'emploi a été publiée Il y a 2 mois
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