Store Team Members - Customer Service
The Church of Jesus Christ of Latter-day Saints
Description
This position helps prepare the way for the work of salvation and exaltation by fostering an environment of reverence and respect and helps guide customers to make informed product decisions. Provides exceptional service to customers.
This position is an entry-level clerical position which works under moderate supervision and regularly performs store operations during supervisor absences.
The incumbent of this role must be endowed and hold a current recommend.
Responsibilities
Greets customers and ascertains customers needs
Provides high-quality customer service providing product knowledge to assist customers
Develops understanding of contents and/or properties of all products to adequately serve customers
Responds to customer questions regarding curriculum proper fitting of clothing or issues of similar complexity
May provide personal fitting consultation to patrons at distribution store
Prepares merchandise for purchase
Operates point-of-sale terminal finalizes sale of selected products and processes returns
May assist store supervisor to ensure the store is attractively displayed well presented and that there is adequate inventory on the shelf
May assist store supervisor with inventory and cycle counts
May perform some housekeeping duties to ensure facility equipment and storage areas are in good condition
Ability to work as scheduled and needed (including Saturdays and holidays)
Assists in other operational responsibilities as needed
Qualifications
Required:
Secondary school diploma or equivalent
Basic math reading computer and cashiering skills
Good communication skills and demonstrated ability to work well with others
Ability to work under direct supervision and follow standard procedures and written instructions to accomplish assigned tasks
Ability to work as scheduled and needed (including Saturdays and holidays)
This position operates in a retail environment
To successfully perform the essential functions of the job there may be physical requirements which need to be met such as: standing for long periods of time stooping bending and lifting up xxxx Kg
Preferred:
Retail sales and/or customer service experience
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