Sales Specialist Retail F/H

Randstad Sourceright: Nespresso's recruitment partner, ensures that every recruitment reflects Nespresso's commitment to providing an exceptional customer experience and sustainable coffee!

Competitive salary of $18.75 + quarterly bonus.

Nespresso coffee machine

Monthly credit on coffee capsules and discount on accessories for employees.

Excellent training and development program

Your duties as a Coffee Specialist will be as follows:

Customer Experience & Sales

Offer customers an outstanding in-store experience from the moment they arrive.

Warmly welcome, advise, and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations.

Technical Support & Operations

Handle product issues and contributing to the smooth running of the boutique.

Analyze reported machine malfunctions and provide efficient customer service solutions.

Participate in daily meetings and training sessions to enhance product knowledge and procedural compliance.

Boutique Presentation

Ensure that the Boutique is clean and maintained, including making sure it is well-ordered, has the correct equipment available, and is properly presented at all times.

You will be required to maintain a high degree of professionalism and adherence to all company policies, including all workplace conduct and safety protocols.

Immediately report any incident of theft, or safety concerns to management.

Encourage team members, including communicating team goals related to customer service processes.

Assist in creating a culture of safety, actively identifying areas for new training.

1 year of prior hotel, sales or retail experience is required

Flexibility to work Friday evening, Saturdays, Sundays

exceptional customer service skills

Randstad is an equal opportunity employer and is committed to diversity and inclusion.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to Voir email sur randstad.com.