System Management Administrator

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Operational Support & Administration
Oversee and support day-to-day mainframe storage operations across z/OS environments.
Install, configure, maintain, and support z/OS storage software products (DFSMS, FDR, DFDSS, etc.).
Manage catalog structures, storage definitions, and hardware configuration definitions (HCD).
Participate in on-call rotation and resolve incidents, RFCs, and service requests.
Engineering & Technical Delivery
Implement and support enterprise disaster recovery solutions, including GDPS, XRC, PPRC, and controller‑based replication.
Troubleshoot performance issues using advanced z/OS tooling (SMF, RMF, GTF).
Administer IBM and HDS enterprise-class storage systems and virtual tape platforms (IBM TS7700, Oracle VSM7).
Execute complex data migrations using tools like TDMF.
Quality, Documentation & Continuous Improvement
Develop and maintain operational procedures, platform standards, and installation documentation.
Recommend and implement enhancements to improve stability, performance, and security.
Provide knowledge sharing and cross-training for team members and stakeholders.

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. 10+ years experience with IBM mainframe systems programming (TSO, ISPF, JCL, z/OS utilities).

• 10+ years experience with IBM DFSMS storage management products.
• 10+ years configuring and applying hardware definitions using IBM HCD.
• Advanced experience with mainframe backup and recovery tools (FDR, DFDSS).
• Proficiency with data migration solutions (TDMF).
• Hands-on administration of IBM and HDS enterprise storage platforms.
• Excellent communication skills and ability to work with technical and non-technical teams.
• Proven success collaborating on large projects and meeting deadlines in complex environments.

Experience installing and maintaining third‑party ISV software (CA, BMC, Compuware, etc.).
Experience providing user support, requirements validation, and conflict resolution.
Strong history of delivering knowledge transfer and team training.
Background supporting federal government or similarly scaled enterprise environments.

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.