Inside Sales Representative/Showroom Sales

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
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You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
A chance to get involved in the forever growing electrical industry.
We house the largest inventory to better service our customers and deliver on sales commitments.
The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.

Handle incoming and outgoing customer calls in a professional manner
Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
Assist and support Account Managers with customer orders and requests
Responsible for quoting customers
Deal with product-related problems that customers may have, such as defective products and the return of products
Responsible for spec products for customers
2-4 years experience working in the electrical industry or equivalent knowledge – Wire & Cable experience preferred

• Excellent written communication skills and professional phone manners
• We offer a competitive salary, plus a full set of benefits, including:

Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Medical, Dental, Vision, Health Spending Account & RRSP matching.
Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.
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Facebook: Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.
Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit .

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit .

Accommodation is available to all applicants upon request. Start an exciting new career and enjoy a number of benefits by applying online.