Site Reliability Engineering Services

The Tyk API Management platform is helping to drive the connected world and power new products and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)
If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We’ve started by building an API Management platform.
Total flexibility, default remote, radical responsibility
We offer unlimited paid holidays and remote working from anywhere in the world , for everyone, Why? We’re looking for a Site Reliability Engineer to manage, maintain, improve and provide support on our platform. You will also be our first line of incident management to our clients and will help define our response going forward. As a remote first company, you will have the opportunity to work with an industry leading distributed team. Having access to expertise from across the globe will give you both the support and opportunity to help shape not only Tyk’s Cloud platform but also the Tyk as a whole as we continue to grow.

Maintaining global Tyk Cloud within SL(A/I/O)s you will help to define
Identifying and introducing new metrics and building relevant dashboards
Participating in the on-call rotation
Conducting post-incident analysis
Be a key shaper and contributor to our continuous improvement agenda – be it the clarity of our user stories, how we estimate, communicate with other teams or customers – we expect this role to be advocate of continuous improvement
Automation of operations and support
Writing and maintaining documentation on SRE processes and policies
Recommending and implementing ways of driving operational efficiency and driving down our cost to run, without impacting service
Assisting in penetration testing for Cloud through liaising with our provider, providing technical details, and environment setup
Incident management
Launching and operating production scale kubernetes clusters
Designing and operating infrastructure on AWS and other providers
Operating MongoDB (or other document database) clusters
Administering Linux servers
Maintaining distributed software
Operating logging collection and analysis systems
Participating in the on-call rotation(16:00pm – 4:00am UTC)
AWS / EKS (advanced)
Linux (advanced)
Go and/or Python (familiar)
Monitoring – prometheus, grafana, thanos (familiar)
Grasp of networking concepts (subnets, routing, peering, load balancing, NAT, etc.)
Common networking protocols (DNS, TCP/IP, TLS, UDP)
Bare metal infrastructure engineering
Creating and delivering production software in Go language
Everyone has unlimited paid holiday.
Generous maternity and paternity leave
We all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? – Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.