Engineering Manager Job

We are the leading platform for promo product distributors-combining CRM, Order Management, and eCommerce into one sophisticated hub.

But, we don't just sell software; we believe in helping our customers build better businesses. Through collaboration, connection, and our skummunity (commonsku-community, get it?), we are elevating our customers and the world of branded merchandise. Our values - Community First, Ten Steps Ahead, Fast Forward, and Delightful Work - drive us to create an exceptional experience for our customers, our partners, our industry, and our team.

We love creativity, a great sense of humour, enthusiasm, collaboration, risk-taking, optimism, and diverse opinions.

We are remote-first and maintain our headquarters in Toronto, ON. Engineering Manager

As an Engineering Manager, you will be managing our Connected Supplier and Shops teams. These two teams are responsible for our supplier integrations and marketplace product and our e-commerce solution, two key pieces of commonsku's business. This role is a key leader responsible for driving technical and people strategy for these teams, as well influencing the entire Engineering team.

You will partner with the engineering team, Principal Engineers, Product Managers and UX to deliver high quality and scalable software solutions to drive commonsku's growth. You will have the opportunity to shape and execute long term technical initiatives that anticipate business and platform needs over a 12-18 month horizon. While you may not directly code day-to-day, you will provide technical guidance, review technical solutions and help the engineers grow their technical skills.

You will partner with the VP of Technology and Senior Engineering Manager to shape the future of engineering at commonsku - fostering a culture of strong technical and operational excellence and scaling engineering process.

Partnering with Product Management and Design to shape roadmaps and define clear technical and performance requirements for future initiatives.

Championing the agile mindset with team rituals and processes that support predictable delivery, fast feedback loops, and continuous improvement.

Leading the delivery of complex, cross-functional engineering projects. Scoping and staging work into well-defined milestones, ensuring alignment with commonsku's vision.

Serving as a technical leader and thought partner, resolving ambiguity and applying strong engineering judgment to ensure sustainable and scalable systems.

Building, growing, and retaining a team of talented engineers by fostering an environment of psychological safety, accountability, and technical excellence.

Providing regular coaching, feedback, and career development aligned with our career ladder.

Ensuring each team member understands how their work connects to customers, mission, and business strategy.

Balancing business, customer, and technical trade-offs thoughtfully and transparently.

Identifying strategic opportunities to improve engineering practices, tools, or systems — and driving adoption of improvements at scale.

Representing engineering in company-level initiatives, helping others understand the impact, scope, and feasibility of proposed technical solutions.

With the experience we think will help you succeed:

• 8+ years of experience in software engineering, with a proven track record of delivering scalable, high-quality software in a fast-paced environment.
• 1-3+ years of experience managing engineers, including hiring, onboarding, performance management, and career development.
• Experience partnering with Product and Design partners to shape roadmaps, define scope, and deliver customer-centric features.
• Strong understanding of Agile principles and experience evangelizing them.
• Demonstrated ability to lead complex, cross-functional projects from concept to delivery, balancing technical trade-offs and business outcomes.
• Strong technical background with hands-on experience in system design, architecture, and modern development practices. Proven experience mentoring and growing engineers across varying levels, fostering a high-performance, feedback-driven culture.
• Proven ability to build and scale engineering processes that support team health, delivery speed, and code quality.
• Ability to operate with a sense of urgency and action, customer-first philosophy and ability to think and act strategically
• Experience with Generative AI and applying it to solve customer problems

We offer benefits coverage for employees, a group RRSP plan with employer contributions, annual office closure between December 25 and January 1, parental leave top-up, and a flexible work environment that supports individuals, families, and people of diverse needs. Discuss relevant experience and learn in-depth about about the role and the engineering teams

Meet the Team: Meet a blend of technical and non-technical members of our team. You will meet them 1-1 in a remote setting to go through system design exercises, how you collaborate with your product peers and how you plan. We do not use AI to screen applications, but we do use it to help take notes during phone screens. If you use AI in your materials, please make sure to review and personalize responses before submitting so we can get to know you (and not ChatGPT).

We celebrate diversity and are committed to creating an inclusive environment for all employees.