Service Technician Support

The Shaw Group Limited is one of the 50 Best-Managed Companies in Canada and is one of Eastern Canadas leading natural resource manufacturers and community developers. Prestige Homes a division of The Shaw Group Limited has been designing and building mini modular and multi-family homes to the highest quality and customer standards for over 50 years.
We are currently seeking a skilled and self-motivated Service Technician to support service and warranty work across our customer base. This role requires broad construction knowledge strong problem-solving skills and the ability to work independently while traveling to service locations for several days or up to a week at a time.
The successful candidate will be comfortable working directly with customers and retail partners coordinating closely with our Customer Care team and representing the company in a professional and safety-focused manner.
Perform service repair and warranty work in multiple areas of construction including rough and finished carpentry basic electrical and plumbing
Diagnose issues and complete repairs efficiently and to company quality standards
Document service work completed and communicate findings as required
Coordinate service visits with the Customer Care department
Assist Customer Care team in prioritizing work orders travel materials and work schedules to support efficient service delivery
Maintain organized service records and reports
Work independently with minimal supervision
Travel frequently often for several days or up to a week at a time as required
Maintain a strong commitment to workplace and job-site safety
Follow all company policies safety procedures and regulatory requirements
Demonstrated experience in multiple areas of construction including rough and finished carpentry basic electrical and plumbing
Strong communication and customer service skills
Strong organizational planning and time-management skills
Familiarity with residential building codes and standards
Valid drivers license and ability to travel regularly
Ability to work safely in a position which requires regular lifting bending and working in various indoor and outdoor environments
Previous experience in service warranty or field technician role considered an asset
Experience working directly with homeowners or retail customers considered an asset
Construction Customer Service Service Delivery
Prestige Homes has been manufacturing beautiful and functional modular homes since 1973 from our manufacturing facility located in Sussex New Brunswick. This is where our skilled employees precision-engineer modules (sections) of homes to be delivered to the home site where they are then fitted together and roofing siding drywall and flooring are installed.
Competitive compensation package including participation in our performance-based incentive program.
Extended health and dental benefits
Company matching pension plan
If this is the opportunity for you apply now or visit to apply online.
The Shaw Group is committed to fostering a culture of diversity equity and inclusion which celebrates the success that comes from a team diverse in expertise experiences and perspectives.
We encourage and are pleased to consider all qualified candidates welcoming all ethnicities religions color sex sexual orientation gender identity aboriginal status age disability or persons who may require an accommodation to apply.