Seasonal Program Coordinator

CarePros is one of Edmonton’s leading agencies providing Trauma-Informed Therapeutic Foster Care Placements to children and youth. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood.

We are seeking an energetic and compassionate Program Supervisor for our TFC Team (Therapeutic Foster Care) in Edmonton, AB. This role reports to the Senior Program Supervisor, while managing responsibilities focused on supportive care and engagement with our persons served. This role embodies time management, exceptional organization, and knowledgeable about behavioural care and disability services in a residential setting.

Monday - Friday (40 hours per week)

Our goal is to deliver excellence in service for individuals we support while building teams equipped with the knowledge, confidence, and compassion to truly make a difference. You will hone opportunities for skill-building, empowerment, and meaningful progress. Using your intentional, person-centred practice rooted in safety, dignity, and respect, you will help individuals make purposeful choices. Leadership Qualities You Embody:
Utilize your deep knowledge of trauma-informed practices and continuous quality improvement models to guide and support your direct reports effectively.

The Program Supervisor will oversee CarePros' family-based and front-line service providers, ensuring that the services delivered are not only in line with CarePros policies and industry standards but also meet the needs of our clients and their families in a compassionate and respectful manner.

You see growth unfold as individuals develop new skills, form meaningful relationships, and participate more fully in their communities.

Manage regular performance coaching and one-to-one meetings for growth and support for their team
Oversee and manage the accuracy of their teams training and skills for compliance
Distribute data reports to various internal/external stakeholders
Develop and implement service process improvements to increase quality of client care provided
Coach the team and respond when necessary to crisis situations using trauma informed de-escalation techniques
Manage safety plans

Flexible to participate in our “On-Call Rotation” as needed.

• Post-secondary education (Social Work, Community Addictions / Mental Health, Child and Youth Care) or another related field.
• 5+ years’ experience supervising or managing front-line care employees and family based contractors.
• 5+ years’ experience working with Children and Family Services, Family Support for Children with Disability.
• Experience working with children and youth contracts.
• Hands on experience with providing care for others with developmental disabilities or complex behaviours.
• Active Alberta Class 5 Driver's License.
• 2 Million Alberta Auto Insurance Liability coverage.
• Clear Criminal Record with Vulnerable Sector Check obtained in last 6 months.
• Walk and stand for extended periods, including long distances.

Work in varied environments, including outdoor and seasonal conditions.
Perform fine motor tasks (typing, grasping, holding) and repetitive movements.
Group RRSP matching after 1 year of active full-time employment.
Employee and Family Assistance Program and Health, Dental, and Vision benefits.
Structured rotation for built-in balance and recharge time.
Cornell University TCI Training (Therapeutic Crisis Intervention).
Ongoing training and professional development.