Weekend evening server

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

Sunshine Village is seeking an experienced and enthusiastic Food & Beverage Server to join our dynamic food and beverage team. This role is essential in providing exceptional service to guests in our restaurants and during banquet events. The ideal candidate will have a passion for mixology, excellent customer service skills, and the ability to create memorable experiences for our guests. Servers work under the supervision of the F&B Supervisor and Manager, or designate, and closely with all culinary and distribution departments at Sunshine.

Guest Service:

Taking accurate food and beverage orders, answering any questions and making recommendations as needed.

Serving food and drinks promptly, ensuring orders are accurate and meet our quality standards.

Monitoring guest satisfaction, addressing any concerns or special requests in a professional manner.

Upselling additional menu items such as appetizers, desserts, and beverages to enhance the dining experience.

Banquet Service:

Assisting with the setup, service, and breakdown of banquet events, ensuring guest needs are met.

Following specific instructions for each event, including menu variations and special arrangements.

Collaborating with the banquet team to provide seamless and efficient service during events.

Working closely with kitchen staff and other servers to ensure timely and accurate service.

Participating in pre-shift meetings to review daily specials, menu changes, and any special instructions.

Adhering to all health, safety, and sanitation guidelines, including proper handling of food and beverages.

Following all hotel policies and procedures, ensuring compliance with local and state regulations.

Monitoring and reporting any maintenance or safety issues to the manager.

Administrative and Reporting Responsibilities:

Completing all training documentation.

Proven experience as a Server in a high-volume restaurant, bar, or hotel environment.

Excellent customer service and communication skills.

Must be able to communicate effectively in English, both written and verbally.

Proficiency in using point-of-sale (POS) systems for order taking and payment processing.

Flexibility to work evenings, weekends, and holidays as required.

Maintain professional conduct when in uniform, on or off-duty, and online.

High school diploma or equivalent; additional certification in hospitality or bartending is a plus.

Based on operational needs, this position may require working in various Food & Beverage venues across the resort.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code.

Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more

Onsite discounts – Food & beverage, retail, & hotel stays

Exclusive deals – Brand-named gear & local businesses

Click the Apply Online button below tell us why you’re the next awesome member of our team.