Consultant intégration (IT)

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

We are seeking candidates that have technical solution integration experience to join our team. Bell would provide a training program of the editor’s solution and assign mentors to support learning and adaptation of our program as well have candidates have hands-on the solution.
Participate in the development and/or configuration of contact centre solutions (CCaaS), which would include components that relate to Natural Language (NLU/NLP), Conversational Robot (AI – chat/voice Bots), WFM,
Supported by colleagues, you will be assigned to projects and guided to successfully deliver/migrate technical solutions.
Participate in functional/technical analysis, defining the target solution.
Genesys, NICE, AWS and/or Google, as well as CRMs.
Capability to work as a team and address customers in manner to upkeep their satisfaction throughout the whole project delivery cycle.
Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent experience.
Proven experience working with a wide variety of software and hardware technologies, and cloud-based solutions.
English & French, spoken and written.
Security Clearance for Federal Government
Decisive Problem Solver: Proactively addresses challenges with immediate and effective action.
Tailors communication style and content to resonate with diverse audiences and achieve optimal understanding.
Adequate knowledge of French is required for positions in Quebec.

Job Status: Regular - Full Time
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Please apply directly online to be considered for this role. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

For a confidential inquiry, email your recruiter or Voir email sur jobs.bce.ca you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page f or other ways to contact us.

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