Full-Time and Casual Community Support Workers

Do you want to make a meaningful impact within your community Do you have front-line social services or customer service experience The Mustard Seed is looking for Community Support Worker who will be tasked to provide a safe and welcoming environment for guests donors and volunteers.
The Community Support Worker will participate in programs that are essential to the alleviation of poverty and homelessness and build healthy relationships between stakeholders volunteers guests in The Mustard Seeds diverse community.
Reporting to the Community Impact Centre Supervisor this position is responsible for implementation of the programs and services at Community Impact Centre. This role helps community participants in accessing programs and services at the centre assists in front desk duties as well as maintain a safe and welcoming environment for staff participants and volunteers. This role will support other Community Impact Centre programs in Red Deer as needed
Employment Type: Casual
Community Impact Centre Supervisor
Greet and welcome community members visitors and other stakeholders into our Centre; sign in guests in our information database and conduct intakes and program evaluation with guests;
Create a safe healthy and respectful environment for all community participants staff volunteers and visitors accessing our services and programs;
Provide non-violent crisis intervention and use de-escalation techniques as required with a proactive approach;
Foster meaningful relationships with community members volunteers coworkers supervisors and other stakeholders;
Assist in emergency situations as required;
As needed advocate for guests accessing site within the organization and with other agencies and partners as required working in a collaborative manor.
Aid in the implementation and facilitation of programs that support and nurture the community;
Collaborate with community members to encourage positive changes in lifestyle and behavior through supportive relationships and day-to-day interactions;
Promote programming to the community members encourage them to participate in programs and lead participants and volunteers involved in the programs.
Administrative Duties
Ensure all materials and equipment needed for programs are in good working order;
Maintain measurables and assessment tools for programming and ensure that these are recorded/met;
Collect data and generate reports on statistics as required;
Model healthy relationships with community participants and volunteers through listening advising and providing appropriate referrals;
Assist community participants in accessing The Mustard Seed services including the drop-In programs and activities registration for pop up events and/or booking appointments;
Assist with onsite Food Services programs as needed;
Participate in all staff training (e.g. Receiving and sorting donations.

An undergraduate degree in Social Work or related field or equivalent level of experience;
Minimum of 1 years experience working in community development initiatives;
Knowledge within the field of community development and community resilience initiatives;
Experienced with developing creative solutions to complex challenges and problems;
Demonstrated effective conflict management networking and interpersonal communication skills;
Interest and skills in recreational activities are an asset;
Proficient in Microsoft Office Suite.

This role involves a dynamic work environment with both indoor and outdoor activities as well as office-based tasks using a computer often fast paced;
This role requires a variety of physical activities including lifting traveling sitting standing walking and driving a personal vehicle;
Training on how to respond is provided but this is to be considered typical working conditions. As The Mustard Seed is a Christian ministry we require our employees to agree to respect and not detract from The Mustard Seeds Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

No phone calls please.