Associate Manager, Banking Operations

Join a Challenger
Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.
How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.
Our company continues to grow, and today we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform ( eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Work
The Associate Director, CDIC Central Operations will lead and coordinate the operational execution of the CDIC Program for all stakeholders across all covered entities (Equitable Bank, Equitable Trust, Concentra Bank, Concentra Trust). They will serve as the day-to-day lead of CDIC activities, acting as the central liaison across business units, product teams and executive stakeholders. Supporting the Executive Sponsor and co-chair the CDIC Steering Committee to ensure regulatory compliance, risk oversight and program performance, and oversee planning, governance and status reporting for all CDIC-related deliverables and audits. This role will ensure effective program management, issue resolution, and continuous improvement, while maintaining alignment with all applicable CDIC By-laws, including those governing disclosure, data/system requirements and premiums.
Program Leadership & Oversight
Lead the centralized execution of CDIC requirements and activities across product, finance, operations, legal, compliance and marketing.
Maintain a master CDIC program plan including deliverables, owners, timelines and escalation paths.
Actively participate in CDIC delivery meetings as required and chair the CDIC Steering Committee.
Provide regular reporting and updates to executive sponsors, risk committees and auditors.
Operational Execution
Monitor progress on 13+ core CDIC activities, ensuring deadlines (e.g., FID, Return of Insured Deposits, Differential Premiums Reporting) are met.
Ensure cross-functional ownership and collaboration on disclosures, testing, data readiness and system governance.
Maintain documentation and evidence in line with audit and regulatory expectations.
Issue Management & Continuous Improvement
Track and escalate risks, issues, and blockers to the Steering Committee and functional owners.
Identify and implement improvements to CDIC-related workflows, controls and procedures.
Coordinate audit responses, regulator queries and annual policy reviews.
Lead the annual attestation process for nominee brokers and professional trustees and ensure timely updates to CDIC on trade names and product changes.
Let's Talk About You!

• Post-secondary degree in Finance, Business Administration or related discipline.
• 7–9 years in financial services or banking with a strong background in regulatory operations or compliance.
• Demonstrated experience leading cross-functional programs or regulatory change initiatives.
• Familiarity with CDIC regulations and insured deposit operations is highly preferred.
• Strong understanding of deposit products, data governance and compliance frameworks.
• Proficient with tracking and reporting tools (e.g., Excel, SharePoint, Confluence).
• Excellent communicator and facilitator across all levels of the organization.
• Organized, detail-oriented, and able to manage multiple priorities under regulatory deadlines.
• Adept at navigating ambiguity and aligning cross-functional teams.
• PMP, CRCM, Prosci or related project or change management certifications are considered assets.

Competitive discretionary bonus
✨ Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON .
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!