Security Officer/Security Supervisor

Securitas Canada Limitedis one of Canadas largest providers of security services and a leader within our industry. Over 8000 employees provide security services to thousands of public and private customers large and small across all sectors and is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables provide Integrated Guarding Remote Guarding Mobile Guarding Onsite Guarding Investigative Services and Technology Services.
Posting will be removed once filled.
We are seekinga professional and reliable Security Site Supervisor to lead daily security operations at a n outdoor mall in Halton is a full-time role responsible for overseeing site security activities supervising a team of at least 3-6 staff conducting patrolsoverseeing public safetyand security systems and maintainingaccuratereports and logs while supporting both luxury and non-luxury retail stores within an outdoor environment
The ideal candidate has experience working within the public sector and demonstratesstrong leadership communication and customer service skills along with training in de-escalation and conflict management and a commitment tomaintaininga safe secure and welcoming shopping environment.
Shift: Friday to Tuesday 1300-2100hrs
Supervision & Leadership
Supervise and direct security guards during assigned shifts
Provide on-the-job coaching guidance and performance feedback
Conduct shift briefings and debriefings

Security Operations
Monitor and patrol the outdoor mall property to deter theft vandalism and unsafe activity
Ensure security coverage for common areas parking lots events and peak traffic times
Enforce mall rules policies and procedures in a professional and customer-focused manner
Ensure proper access control and crowd management during events or high-traffic periods

Incident Management
Respond to incidents including medical emergencies disturbances theft lost children and property damage
Take control during emergencies and coordinate response efforts
Liaise with police fire EMS and mall management as required
Customer Service
Assist customers and tenants with inquiries directions and concerns
De-escalate conflicts using strong communication and conflict-management skills

Administrative Duties
Complete daily logs reports and shift summaries
Report hazards maintenance issues and safety concerns to management
Ensure compliance with company mall and regulatory standards

Valid Ontario Security License
Minimum of 2 years experience supervising security teams (3-6 staff) in thepublic sector. Strong understanding of security protocols and procedures including emergency response conflict resolution and de-escalation tactics
Proficient in Microsoft Office applications including Word Excel and Outlook
Strong leadership communication and customer service skills
Knowledge of security systems visitor management protocols and facility patrols
Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups: namely women Indigenouspeople visibleminoritiesand persons with disabilities. Accommodations are available for applicants with disabilities throughout the recruitment process. We value diversity and inclusion and encourage all qualified people to apply.
Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads including public job boards during the application process