RETAIL STORE MANAGER F/H

Is this job for you

Do you believe in putting the customer first
Are you a team player and do you have an incredible sense of leadership
Are you motivated by achievement goals

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
Maintain excellence in store merchandising detail and customer service
Understand implement maintain and ensure compliance with all Brick Group policies and procedures
Increase the stores Average Sales Closing Ratio and Return on Customer (ROC) while controlling expenses
Implement all sales and operations programs
Schedule staff for optimum coverage levels
Hold daily trigger talks and sales meetings
Develop staff through goal setting coaching and performance evaluations
Organize and plan promotions and marketing events
Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction
Promote teamwork within all departments
Maintain store inventory levels and accuracy
Control and reporting of Accounts Receivable and Accounts Payable
Community involvement
Qualifications

• High school diploma or equivalent; post-secondary education an asset
• Minimum 3 years retail sales and/or customer service experience
• 2 or more years retail supervisory or management experience
• Proven track record in sales customer service operations and merchandising
• Exceptional interpersonal and communication skills both verbal and written
• Proven leadership skills
• Highly developed problem solving skills
• Excellent negotiating and closing skills
• Working knowledge of retail systems
• Good time management skills and work ethic
• The desire to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work shifts including evenings and weekends as required

Why The Brick
A flexible and comprehensive benefits package including Health Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment application and selection process. If you require an accommodation at any stage of the process please let the hiring manager know or reach out to
Required Experience:
Manager