Front Desk Agent / Réceptionniste - Me

We are currently seeking a Receptionist for our Regina Customer Support Center with exceptional telephone skills and strong interpersonal skills, allowing you to connect and communicate effectively with our valued customers. A detail-oriented professional who is committed to maintaining meticulous records while delivering exceptional customer service. If this sounds like you, we encourage you to apply today and be a part of a team that is dedicated to excellence in customer service. Fluency in both French and English is required.

Answering and routing incoming customer calls, e-mails, and in-person inquiries, while providing excellent customer service and support

• Responding to customer inquiries and complaints in a professional and courteous manner, resolving issues promptly and effectively
• Record and maintain accurate customer information
• Maintain a tidy and welcoming reception area
• Manage inventory levels of office supplies, ensuring cost-effectiveness
• Take ownership of customer issues
• Strong organizational skills are required, with the ability to manage multiple tasks and projects effectively
• Must have working knowledge of Microsoft Office
• Demonstrates superior telephone manners and strong interpersonal skills, with the ability to communicate effectively with stakeholders at all levels
• Please see full job on our company website