Remote Technical Support Representative-Full Time
$24 per hourSupertemp
Help Desk Technician
Supertemp
Location Halifax, NS
Salary 24.00 hourly / 35 to 37.5 hours per week
Full time
Day
Starts as soon as possible
Temporary work assignment (temp help)
Languages English
Education College, CEGEP or other non-university certificate or
diploma from a program of 1 year to 2 years or equivalent experience
Experience 2 years to less than 3 years
Work must be completed at the physical location. There is no option to
work remotely.
Work setting
Consulting firm
Government department and/or agency
Responsibilities:
Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research
and implement solutions
Provide advice and training to users in response to identified
difficulties
Collect, organize and maintain a problems and solutions log for use by
other technical support analysts
Provide business systems, network and Internet support to users in
response to identified difficulties
Set up equipment for employee use, performing or ensuring proper
installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
Networking software
Networking hardware
Networking security
Extranet
Intranet
Internet
Servers
Desktop applications
Security software
Mail server software
MS Office
MS Windows
Additional information
Security and safety
Bondable
Criminal record check
Transportation/travel information
Own transportation
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Bending, crouching, kneeling
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Initiative
Judgement
Organized
Team player
Advertised until 2025-10-30
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